Generic Setup Instructions

Email setup
Note: Please try using our autoconfiguration methods HERE before attempting to use the following.
These configuration parameters are for reference only, and are subject to change.

IMAP
Folders coordinated with server, best choice for notebooks, desktops and mobile devices

Please note that if you intend to use the more modern "IMAP" protocol, you must ensure your email software is up-to-date with the latest bugfixes. Older unpatched installations of, e.g. Outlook, will experience difficulties in negotiating stable IMAP sessions and/or SSL/TLS connections.

  • Incoming Server: mail.geniehost.com.au
  • Incoming Port: 143 (preferred) or 993
  • Incoming Security: TLS for port 143, SSL for port 993
  • Incoming Username: Your Full Email Address
  • Outgoing Server: mail.geniehost.com.au
  • Outgoing Port: 587 (preferred) or 465
  • Outgoing Security: TLS for port 587, SSL for port 465
  • Outgoing Authentication: Required
  • Outgoing Username: Your Full Email Address
  • NOTE: SSL is deprecated. Connections to ports 993 and 465 will be forced to use TLS instead.

POP3
Local download only, legacy format - not recommended

Please note that if you intend to use the older "POP" protocol to access your email, the behaviour of many client software suites is to delete messages after a period of time. If you wish to use more than one device with this email address (e.g. a mobile phone), then we strongly suggest you use IMAP for all your email clients.

  • Incoming Server: mail.geniehost.com.au
  • Incoming Port: 110 (preferred) or 995
  • Incoming Security: TLS for port 110, SSL for port 995
  • Incoming Username: Your Full Email Address
  • Outgoing Server: mail.geniehost.com.au
  • Outgoing Port: 587 (preferred) or 465
  • Outgoing Security: TLS for port 587, SSL for port 465
  • Outgoing Authentication: Required
  • Outgoing Username: Your Full Email Address
  • NOTE: SSL is deprecated. Connections to ports 995 and 465 will be forced to use TLS instead.
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